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How bettingzoo Handles Your Personal Information

This Privacy Policy covers every piece of information you share when you open an account, fund your wallet via PayPal, Venmo, or Play+, or contact our support team.

Account data protectedPayPal & Venmo transactions coveredPlay+ prepaid card data securedDeletion requests acceptedState law compliant where available
bettingzoo How bettingzoo Handles Your Personal Information
HOW WE PROTECT YOUR DATA

Data Handling, Cookies, and Account Security

We apply encryption to data in transit and at rest, so information moving between your device and our servers — whether you are checking your wallet balance or completing an identity verification step — is not readable in plain text. Cookies on bettingzoo fall into three categories: strictly necessary cookies that keep your session active, analytics cookies that count page visits without identifying you personally, and preference cookies that remember your language and display settings. You can withdraw consent for non-essential cookies at any time through the cookie banner or your account's Privacy settings.

Encryption in Transit

All data moving between your browser or mobile app and our servers is encrypted. This applies to login sessions, payment references for PayPal, Venmo, and Play+, and any support chat you open.

Cookie Controls

Non-essential cookies — analytics and preference — require your consent. You can update that consent through the cookie banner at any time, or inside your account under Settings, then Privacy.

Identity Document Retention

Verification documents are stored only for the period required by the laws of the eligible state. Once that period passes, documents are securely deleted unless an open investigation requires retention.

No Third-Party Ad Sharing

We do not pass your personal data to advertising networks or data brokers. Analytics partners receive aggregated, non-identifying data only — your name, wallet, and payment history stay with us.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

Have a question about how your data is stored, want to download a copy of what we hold, or need to request deletion of your account records? Our support team handles privacy requests alongside general account help. Reach out through any of the channels below — include your registered email address and the nature of your request so we can route it to the right team member without delay.

Live Chat Start a live chat session from your account dashboard. Identify yourself with your registered email and describe your privacy request — a team member will respond directly in the chat thread.
Email Support Send your data access or deletion request to our support email address found in your account settings. Include your full name, registered email, and the specific action you are requesting.
Account Settings Some privacy controls — like communication preferences and cookie settings — are available directly inside your account. Navigate to Settings, then Privacy to manage those options without contacting support.

Common Questions About Your Privacy at bettingzoo

These are the questions we hear most often from people reviewing this policy before opening an account or after making their first deposit. If your question is not covered here, our live chat team can walk you through the specific detail.

Yes. Submit a data access request through live chat or email support with your registered email address. We will compile and send your data within the timeframe required by the applicable state law.

We log a transaction reference and your wallet's email or phone number for reconciliation purposes. We do not store your PayPal password, Venmo PIN, or full financial account credentials on our servers.

No. We do not sell personal data to third parties for their marketing use. Analytics partners receive only aggregated, non-identifying data — your individual account details are not included.

Contact support via live chat or email with your registered email address and a deletion request. We will remove non-legally-required records and confirm in writing once the deletion is complete.

Strictly necessary cookies keep your session running and cannot be disabled. Analytics and preference cookies are optional — withdraw consent anytime through the cookie banner or your Privacy settings page.

Verification documents are retained only for the period required by applicable law in your eligible state. After that period, documents are securely deleted unless a regulatory or legal matter requires them.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.